Privacy Policy

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Introduction

 

Kaya Talent (“we”, “us”, or “our”) refers to Kaya Talent Limited, a company incorporated in England under Company Number 17307124, with its registered office at 124 City Road, London, England, EC1V 2NX.

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We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.

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This Privacy Notice (“Notice”) describes how we process personal information as a controller in the course of operating our business, including: 

• Our Contact details

• What information we collect, use, and why

• Lawful bases and data protection rights

• Where we get personal information from

• How long we keep information

• Who we share information with

• How to complain

 

Contact Details

 

Email Address: info@kayatalent.co.uk

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What information we collect, use, and why

 

Depending upon your use of our website or your reason for supplying or consenting to us receiving your data, we may collect some or all of the following personal and non-personal data.

 

We collect or use the following information to provide services and goods, including delivery:

 

• Names and contact details

• Addresses

• Payment details (including card or bank information for transfers and direct debits)

• Account information

• Photographs or video recordings

• Information relating to sponsorships

 

We collect or use the following information for the operation of customer accounts and guarantees:

 

• Names and contact details

• Addresses

• Payment details (including card or bank information for transfers and direct debits)

 

We collect or use the following information for service updates or marketing purposes:

 

• Names and contact details

 

We collect or use the following personal information for dealing with queries, complaints or claims:

 

• Names and contact details

• Customer or client accounts and records

 

Lawful bases and data protection rights

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Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

 

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

 

• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

 

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

 

• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

 

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

 

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.​

 

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

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We collect your data in accordance with UK Data Protection Law. The legal grounds that justify our use of your personal information may include:

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• Consent: where you have explicitly consented to the use of your personal information where required by law

• Contract performance: where we need to use your information for the performance of a contract to which you are a party

• Legal obligation: where we need to use your information to comply with our legal and regulatory obligations

• Legitimate interests: where we use your information for our, or a third party’s, legitimate business purposes and where those interests are not overridden by your rights, interests, or freedoms

 

​​Our lawful bases for collecting or using personal information to provide services and goods are:

 

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

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Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:​

 

•  Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

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Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

 

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

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• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

 

Where we get personal information from

 

• We collect information directly from you in the course of providing our services

• We collect your information through analytical tools relating to the services we provide, including our website and communications to and from us.

• We may be provided information about you from third parties in connection to the services we provide.  

 

How long we keep information

 

We retain your data for no longer than as reasonably necessary to fulfil the purposes for which we collect the information and to comply with our legal obligations.

 

Who we share information with

 

We may share your personal information with certain third parties while providing our services including:

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• Publicly on our website, social media or other marketing and information media

• Suppliers and service providers

• Other relevant third parties, such as counterparties.

 

How to complain

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If you have any concerns about our use of your personal information, you can make a data protection complaint to us at info@kayatalent.co.uk.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address is:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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